The questions we are asked most often. If yours is not here, message us on WhatsApp and we will answer it.
Checknet started as CheckID in 2017. In Q3 2024, we established Checknet to handle operations, while CheckID now manages licenses and partnerships.
Simply select your service on our homepage. We’ll guide you through each step.
For most services, no — everything is done online. The exception is the ink-fingerprint police clearance (SAPS 365), where your fingerprints have to be taken in person: you can come to us in Pretoria, we can come to you, or we can send you the documents to complete at a police station near you. If you do want to visit us, please WhatsApp us first, as we are often out meeting clients.
Processing varies by service. Check the estimated timeframe on each service page for more details.
We accept secure online payments via Payfast (credit/debit cards, EFT, etc.). Courier fees may apply if you choose delivery.
Yes. We use secure servers and encryption to protect all data shared with us.
We send the necessary updates, sometimes proof of submission, and so on. Based on the service you buy, the workflow and updates differ.
Please read section 6 of our Terms and Conditions.
Click on the WhatsApp bubble below in the righthand corner.
